Frequently asked questions
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Is your packaging really discreet?
Yes - 100%.
All orders from our adult toys shop are shipped in plain, unbranded packaging with no indication of what's inside. There is no mention of Aftercare Co., adult toys, or intimate products on the outside of the parcel.
Your privacy is extremely important to us. As a Perth-based couple running a small Australian business, we understand that discretion matters when you buy adult toys online.
Are your adult toys body-safe?
Absolutely. We only stock premium, body-safe materials such as medical-grade silicone and other non-porous materials that are safe for intimate use.
We do not stock cheap, porous materials that can trap bacteria or cause irritation. Every product in our adult toy store is hand-selected because it meets our safety standards and because it's something we would feel comfortable using ourselves.
If you're unsure about materials or product care, we're always happy to help.
How long does shipping take within Australia?
We ship adult toys Australia-wide with tracked delivery.
Orders are processed quickly and dispatched as soon as possible. Delivery times vary depending on your location (metro vs regional), but you'll receive tracking details once your order is sent.
We aim to make buying adult toys online simple, fast, and stress-free.
I'm buying my first sex toy! Where should I start?
If this is your first time shopping at an adult toys shop, you're not alone.
We recommend:
- Starting with a versatile, beginner-friendly vibrator
- Choosing body-safe silicone
- Adding water-based lubricant for comfort
- Taking your time and exploring at your own pace
There's no pressure and no "right" choice, there is only what feels good for you. We intentionally curate our store to make it less overwhelming for beginners.
Are adult toys safe to use?
Yes, when you choose quality, body-safe products and use them as intended.
Safety tips:
- Use appropriate lubricant
- Clean your toy before and after use
- Follow the care instructions
- Store products properly
Because we're a curated adult toy store, we prioritise products designed with safety features like flared bases for anal toys and high-quality rechargeable components.
How do I clean and care for my toys?
Cleaning is simple:
- Wash with warm water and mild soap or a dedicated toy cleaner
- Dry thoroughly before storing
- Store separately to avoid material reactions
Proper care helps your products last longer and keeps them hygienic. Investing in premium products from a trusted adult toys Australia retailer makes maintenance easier and safer.
What payment methods do you accept?
We accept secure online payments through trusted checkout providers. Your payment information is encrypted and protected.
Your bank statement will not display explicit product details, your privacy remains protected throughout the process.
Can couples shop at Aftercare Co.?
Absolutely. Many of our customers are couples looking to enhance connection, intimacy, and communication.
We stock vibrators, dildos, bondage accessories, anal toys, and lubricants suitable for shared experiences. Our goal as an adult toys shop is to support pleasure without judgment, whether solo or partnered.
What if I'm nervous or feel awkward buying adult toys?
That's completely normal.
One of the reasons we started Aftercare Co. was because we felt that traditional adult toy stores could feel overwhelming or uncomfortable.
We believe buying adult toys online should feel:
- Safe
- Private
- Educational
- Empowering
We're here to remove the awkwardness and replace it with confidence.
Your Trusted Adult Toys Shop in Australia
At Aftercare Co., we're more than just another adult toy store. We're a small Australian business built on care, trust, and quality.
If you're ready to explore, reconnect, or simply try something new, we're here for you.
Shop premium adult toys Australia customers trust — and discover how easy it can be to buy adult toys online with confidence.
With care, D & L 💜